The limits of the traditional freight model
Historically, freight has been intermediated by necessity. Shippers lacked visibility into carrier availability, while carriers struggled to access consistent, well-priced freight. Brokers filled that gap by coordinating loads manually, negotiating rates, and managing relationships on both sides.
While this model worked at scale for many years, it also introduced inefficiencies:
- Delayed pricing decisions
- Inconsistent service levels
- Limited shipment visibility
- Misaligned incentives between shippers, brokers, and carriers
As supply chains grew more complex and time-sensitive, these inefficiencies became increasingly costly.